Privacy policy

Last updated: July 14, 2026

Data Controller

TRICOTAGE DES VOSGES SA
2, rue du Jumelage
88120 Vagney
France
Registered with the Commercial Register of Épinal under number B398356246
Email: info@game-codes.shop
Phone: +1 602 263 6241
Website: https://game-codes.shop

Personal Data We Process

Depending on how the store is used, we may process:

• Name and contact information
• Billing and physical shipping addresses
• Email address and telephone number
• Order, product, subscription and preorder information
• Payment status and transaction references
• Digital delivery and activation-related information
• Shipping, tracking, return and refund information
• Customer support communications
• Fraud-prevention and security information
• Age or eligibility confirmation where required
• Technical data including IP address, browser, device, operating system, language, access time and referring page

Purposes of Processing

• Operating and securing the online store
• Processing payments and confirming orders
• Delivering codes, licenses, account credentials, downloads and subscriptions
• Processing physical shipments, tracking and returns
• Managing recurring billing and subscription cancellation
• Providing customer support
• Preventing fraud, unauthorized payments and misuse
• Complying with tax, accounting, legal and regulatory duties
• Measuring store and advertising performance where permitted
• Protecting legal claims and enforcing store terms

Legal Bases

Where the General Data Protection Regulation applies, processing is based on one or more of the following:

• Performance of a contract or steps requested before entering a contract
• Compliance with legal obligations
• Legitimate interests in operating, securing and improving the store
• Establishment, exercise or defence of legal claims
• Consent, where consent is legally required

Shop Platform and Hosting

The store is operated using Shopify and related technical service providers. These providers may process personal data for hosting, storefront operation, checkout, order management, fraud prevention, security, customer accounts and technical support.

Payments

Payment data is processed by the payment providers made available during checkout. Available methods may include American Express, Apple Pay, Bancontact, BLIK, Cartes Bancaires, EPS, Klarna, Mastercard, MobilePay, PayPal, Shop Pay and Visa.

We do not generally receive or store complete payment card numbers. Payment providers process payment information under their own privacy terms and legal obligations.

Digital Delivery

For digital orders, we process the email address, order information, delivery status and product-specific access information required to send digital codes, account credentials, licenses, download links and related content.

Physical Shipping

For physical orders, required delivery information may be shared with warehouses, fulfilment providers, postal operators, couriers, customs service providers and local delivery partners.

Cookies and Similar Technologies

Necessary cookies and similar technologies may be used to operate the storefront, maintain the shopping cart, process checkout, prevent fraud, remember settings and keep the website secure.

Optional analytics or advertising technologies are used only where permitted and, where legally required, after consent. Consent may be withdrawn through the available cookie or privacy settings.

Google Services

We may use Google Ads and related Google technologies for advertising, conversion measurement, fraud prevention and campaign analysis. Depending on consent settings and applicable law, Google may process device, browser, IP address, cookie identifier, interaction and conversion data.

Recipients

Personal data may be shared where necessary with:

• Shop, hosting and technical providers
• Payment and fraud-prevention providers
• Digital delivery and licensing providers
• Warehouses, fulfilment providers and carriers
• Customer service and communication providers
• Professional advisers and insurers
• Advertising and measurement providers where permitted
• Authorities, courts or regulators where legally required

International Transfers

Because the store serves customers internationally and uses international service providers, personal data may be processed outside the customer's country, including outside the European Economic Area. Where required, appropriate legal safeguards are used.

Storage Period

Personal data is retained only for as long as required for order fulfilment, subscriptions, customer support, fraud prevention, legal claims and mandatory tax, accounting or regulatory retention periods. Data is deleted or anonymized when it is no longer required.

Privacy Rights

Depending on applicable law, customers may have rights to:

• Request access to personal data
• Correct inaccurate data
• Request deletion or restriction
• Receive portable data
• Object to certain processing
• Withdraw consent for future processing
• Opt out of certain targeted advertising or sharing where applicable
• Lodge a complaint with a competent supervisory authority

Children and Age-Restricted Products

The store is not intended to collect personal data from children who are below the age at which they may independently consent to online data processing. Age-restricted products may be sold only where the customer meets the applicable legal and product-specific age requirements.

Email: info@game-codes.shop
Phone: +1 602 263 6241
Opening hours: Monday to Saturday, 9:00 AM–6:00 PM Europe/Paris time